Warranty
With the purchase of a VICTORIA bike, you have purchased a high quality product. We are therefore able to offer you the following guarantee which is effective from the purchase date:
On aluminium frames and unsprung aluminium forks: 5-year guarantee on frame and fork breakage On steel frames and unsprung steel forks: 5-year guarantee on frame and fork breakage On carbon frames and carbon forks without suspension: 3-year guarantee for frame and fork breakage.
During the guarantee period, product defects are resolved by replacement or repair at no charge. Guarantee repair services may be carried out only by a bicycle dealer specified by us. The guarantee is only valid for the first owner and cannot be transferred to a subsequent owner. Proof of purchase (invoice/dated sales document identifying the bicycle) is required for this.
The guarantee is invalidated if the bike is used for races and competitions. This guarantee covers complete bikes, which have been fully assembled and adjusted by a dealer we have authorised.
This guarantee is voided if the bicycle is not used as specified, is inadequately maintained, incorrectly repaired, converted or modified.
Text: Copyright of Hermann Hartje KG, Hoya. Reproduction without our consent is prohibited.